Privacy Policy

1. Introduction

South West Win Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swwwc.co.uk and participate in our prize draws. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, telephone number, and postal address (needed for prize verification and delivery) that you voluntarily give to us when you enter a draw or contact us.
• Payment Data: When you purchase tickets, our secure third-party payment processor collects billing details. We do not store or process credit/debit card numbers directly on our servers.
• Technical & Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and access times.

3. How We Use Your Information

We use information collected about you via the Site to:

• Administer and run our prize draws.
• Contact you if you are selected as a winner of a draw.
• Process your ticket purchases and securely complete transactions.
• Deliver prizes directly to winners.
• Respond to your customer support requests or inquiries.
• Prevent fraudulent transactions and protect the integrity of our draws.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose information in specific situations:

• By Law or to Protect Rights: If we believe releasing information is necessary to comply with legal processes or to protect safety, rights, or property.
• Third-Party Service Providers: With third parties that perform services for us (such as payment processing or email delivery).
• Public Winner Announcements:By entering our draws, you agree that if you win, your name and general location (e.g. "Exeter, Devon") may be published on our Winners page to ensure transparency, in line with UK CAP Code compliance.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we take all reasonable steps to secure the personal data you provide, no security system is fully impenetrable, and we cannot guarantee complete security of data transmitted over the internet.

6. Your Rights & Contacts

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your details from our systems. If you have questions about this Privacy Policy, please contact us at: